Terms & Conditions

Operator: Dr. Madan Herbal Pharma (“Company” / “We” / “Us”)
Website: www.mhpayurveda.com (“Website”)

Effective Use: By accessing or using the Website, you agree to comply with these Terms of Use, Privacy Policy, and all applicable laws.

The document is an electronic record under the Information Technology Act, 2000.
No physical or digital signatures are required.

Use of the Website implies agreement with all Terms, policies, and future modifications posted online.
You are responsible for regularly reviewing updated Terms. Continued use indicates acceptance.

The Website facilitates online requisition of medicines, wellness products, food items, and related services (“Products and Services”).
Listing on the Website is an invitation to offer, not an actual offer. Orders are confirmed only after prescription validation and stock availability.
Property in Products transfers to the User upon dispensation and invoicing.
Delivery is handled by third-party contractors; the Company is not liable for delivery issues beyond standard care.

Doctors are independent contractors; the Company is not liable for medical advice, diagnosis, or treatment outcomes.
e-Prescriptions may not always be legally valid.
Services are not for emergencies or critical health situations.

Users are responsible for account confidentiality and all actions under their account.
Unauthorized use or false information may lead to account suspension or termination.
Credit card and payment responsibility lies with the authorized account holder.

Orders are binding contracts for purchase via the specified payment method.
Delivery occurs only if documentation and prescriptions comply with laws.
Users must notify the Company of delivery issues within the specified period; otherwise, delivery is deemed complete.
The Company may refuse service to Users with prior issues or questionable behavior.

Use the Website lawfully and responsibly.
Do not access or interfere with the Website using automated tools or hacking.
Do not post offensive, defamatory, or illegal content.
Intellectual property, design, layout, and content are owned by the Company and protected under law.
Company may monitor and remove content at its discretion.

All content, designs, trademarks, logos, and software are the property of the Company or licensed third parties.
Copying, reproduction, or commercial use without authorization is prohibited.

Services are provided “as is” without warranty.
The Company is not liable for errors, interruptions, data loss, third-party products, or misuse of the Website.
Users accept risks associated with online consultations and medical advice.

Users agree to indemnify and hold the Company harmless from any losses or claims arising from their use of the Website, including violations of rights or laws.

Company may terminate access at any time for breach, legal requirements, technical issues, or other reasons.
Termination may include deletion of account information and content.

Indian laws govern the Terms and transactions.
Exclusive jurisdiction: Courts at Mumbai, India (except product disputes, which are under Sagar, M.P).

Personal information may be shared in the event of mergers, acquisitions, or reorganization.
Users consent to communications via email, SMS, or phone regarding orders or services.

Notices from the Company: via email or Website notification.
Terms are non-transferable by the User; the Company may transfer its rights.
If a court finds a provision unenforceable, remaining Terms remain valid.
Failure to enforce a provision does not constitute waiver.